Questions about your account, a deposit or a trade go straight to the FighterPulse support team, available 24 hours a day, five days a week. Call, email or send a message using the form on this page and we’ll get back to you as soon as we can.
( + 123) 123 456 789
support@fighterpulsemail.com
Location 190, 8005 Zürich, Switzerland
These answers cover the questions our support team hears most often.
You can reach the support team by phone, by email or through the contact form on this page. Support is available 24/5 and covers every major trading session, so there’s someone to help with your account whenever the markets are open.
Processing times depend on the payment method you use and the checks required on your account. You’ll find the timings for each method on the Deposits and Withdrawals page, and the support team can check on a request if it’s taking longer than expected.
Identity checks protect your account and are required before you can deposit or trade. You’ll usually need a photo ID and a recent proof of address, and you can find the full list of accepted documents on the KYC page.
Use the Forgot Password link on the login page and follow the instructions sent to your email address. If you can’t access that email, contact the support team and they’ll help you get back into your account once they’ve confirmed your identity.
Contact the support team or your account manager and tell them which level you’d like to move to. Once your balance reaches that level’s minimum deposit, the change is made on your existing account. You can compare each level on the Account Types page.
